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Day One - Tuesday, 28 May 2024


Chairperson’s Opening Address

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Associate Professor Tam Nguyen, Deputy Director of Research, St Vincent's Hospital Melbourne



Government Keynote: Navigating the current policy space to pivot your organisation in the right direction for transformation

  • Establishing strong data governance foundations to thrive within a changing policy space

  • Weaving compliance, security, regulatory and ethical considerations into the DNA of your digital strategy


Ideagen Session

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Tim Kelly, VP Product & Head of Compliance Content Services, Ideagen


Panel: Unpacking the ethical conundrum of technology usage - how far is too far?

  • Establishing where and how to draw the line on what can be done

  • Balancing potential without endangering users I.e. camera usage, facial recognition etc...

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Fiona Caldwell, Chief Information Officer, Estia Health

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Professor Jeannie Paterson, Co-Director, Centre of Artificial Intelligence and Digital Ethics, University of Melbourne

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Professor Stacy Carter, Empirical ethics in health director, ACHEEV, University of Wollongong

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Nathan Betteridge, Co-Founder & Director, Five Good Friends


Networking Bingo


Morning Tea



Exploring the incredibly ordinary application of AI to benefit your organisation exponentially

  • Observing mundane uses of AI which have increased efficiency and capability in areas such as rostering, appointments, updates etc...

  • Scoping out other unexpected areas for potential application of the technology


Daniel Pettman, Chief Digital Information Officer, BaptistCare NSW & ACT


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KPMG Session 

Representative, Community Care Consultant, KPMG


Harnessing the power of business intelligence to solve practical problems in aged care

  • Addressing current and future challenges through BI in an aged care setting

  • Translating the information gathered to leverage actionable insights

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Paul Basso, Head, Data and Business Intelligence Corporate Services, Uniting Age Well  


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StrongRoom AI Lightning Address

Alexander Wong, Head of National Clinical Systems (Aged Care), StrongRoom AI


Networking Lunch



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Redmap Session

Ben Woolley, CEO, Redmap


Roundtable Sessions

Roundtable 1: Transforming quality, risk and compliance with cutting edge software solutions

Roundtable 2: Alleviating the headache of rostering and scheduling to maximise efficiencies


Roundtable 3: Constructing the secure infrastructure required to mitigate and contain inevitable intrusions

Roundtable 4: Discussing what data analysis can unlock for your organisation


Afternoon Tea



Case study: Charting an example of innovation being utilised to overcome resource limitations  

  • Identifying and enacting the area in which this can be achieved

  • Incorporating effective co-design to ensure successful implementation 

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Nathan Betteridge, Co-Founder & Director, Five Good Friends


Unpacking the strategy of approaching and implementing innovation

  • Creating the right environment to foster innovation

  • Sharing the key learnings from attempts to be innovative

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Catherine Daley, Chief Executive Officer, IntegratedLiving


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Chairperson’s Closing Address and Networking Drinks

Associate Professor Tam Nguyen, Deputy Director of Research, St Vincent's Hospital Melbourne

Day 2

Day Two - Wednesday, 29 May 2024


Chairperson’s Opening Address



Articulating the value of investment in AI to CEOs, boards and other executive leaders

  • Constructing the persuasive argument to effectively communicate the value and nature of investment

  • Preparing teams for the uptake of AI by having the underpinning structures to enable scaling and reskilling

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Jeremiah Mannings, Chief Data Officer, Uniting 


The evolving role of risk management in cybersecurity

  • Understanding what tools are available (and you might already be using) to help kickstart your Cyber Security roadmap

  • Integrating cyber security practices and responses effectively into your risk management strategies/practice

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Joshua Baker, Senior Project Manager, Management Governance Australia and Workforce Plus


Morning Tea



Going beyond dashboards and exploring how to prepare for a future where they’re obsolete

  • Discussing how data will be and can be utilised to enable actionable insights and value creation

  • Driving efficacy in action to execution, the development of learning mechanisms and effective processes

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Neha Jain, Head of Data Analytics, Estia Health 


Panel: Utilising innovation to enhance both backroom operation and connection with the clinicians on the frontline

  • Entwining systems across your organisation to enable usage by multiple teams

  • Aligning strategy to enable control and agency from a single source

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Chris Balogi, Executive – ICT, Southern Cross Care (SA, NT & VIC)

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Annette Hili, General Manager ANZ, AlayaCare

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Julie Reeves, Strategic Lead-Aged Care, Australian Nursing and Midwifery Foundation


Networking Lunch


Finding a balance between regulatory obligations and developing internal capacity with a constricted budget

  • Exploring the role metrics can play in developing quality data and achieving better data maturity to build a stronger business case

  • Using such information to strike a balance between regulatory requirements and development opportunities

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Marcello Sequeira, Head of Information Architecture and Governance, The Benevolent Society


Empowering decision making through the utilisation of business intelligence

  • Fueling technological advancements through the usage of BI

  • Anticipating the upcoming trends to pivot your organisation in the right direction

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David Silvestre, Director, Data & Digital, Bupa Villages and Aged Care


Afternoon Tea


Empowering the aged care workforce by building IT capabilities

  • Encouraging strategic thinking and innovation in workforce development

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Chris Balogi, Executive – ICT, Southern Cross Care (SA, NT & VIC)


Around the World

This session is both an interactive mini-workshop and chance for the delegates to reflect on what they have learned at the Forum.


Chairperson’s Closing Address and End of Forum

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